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Contact Us


Questions or help?

According to Arbortec's return & claims policy, please contact the store where you purchased the goods and have proof of purchase (receipt) ready.

So that we can help you in the best possible way, it’s important that you provide as much information as possible when submitting your questions.

We check messages daily, so you can expect a reply within 24 hours on weekdays.

For immidate help, please use our live chat.

Our customer service department operates in several languages:

  • English
  • German
  • French

Contact Details:
Call Us
UK & Global +44 (0)1553 768346
France: +33 (0)2 30 88 04 73


Corporate House,
Oldmedow Road,
King's Lynn,
PE30 4JJ
United Kingdom.