Delivery Information - North America
USA, Canada and Central America
- Delivery is Monday to Friday (not public holidays).
- Place your order by 15:00pm (GMT)for same day despatch
- Cut-off times may change during busy periods.
Rest Of World - Please use www.arbortec.com
We are unable to deliver to PO Boxes. Please enter a residential or commercial address when you place your order.
CUSTOMS AND IMPORT FEES:
USA – All orders above US $800 will be subject to import tax. For more information, please check with the US Customs and Border Protection Department for more information.
Canada - All goods have an additional 5% tax (GST). Some provinces either charge an additional provincial sales tax (PST), or use a harmonized sales tax (HST) that includes the GST.
Please note we cannot deliver to PO Boxes.
Refusing to Pay Customs:
If you choose to refuse the customs fee and the parcel is returned back to Arbortec, a shipping & handling fee may be deducted from your refund.
If you're still unsure on whether you'll be subject to customs fees, we'd recommend contacting your local customs office for more information before placing your order.
For more information please contact us at firstname.lastname@example.org